What is IT outsourcing and what are the advantages?

Author: Oneest Date:

IT outsourcing involves contracting from outside of an organisation and allocation to external providers or vendors either locally or internationally of certain information technology functions like custom software development, mobile appilcation development, web development, UX/UI design, support & maintenance, CRM integration & business process automation software development, database development and maintenance, infrastructure development, data storage or any other IT or business process that the organisation can’t handle it internally or doesn’t want to hire human resources for this.


1.Focus on core activities of your business

Your organisation may have other core activities than IT like construction, engineering, accounting, retail, production or others. Your resources and knowledge might be limited about IT and what might the best solution for your business to implement especially if we are talking about development of a complex software solution, your team will have to split the time between activities and lose attention from important activities. IT outsourcing gives you the opportunity to redirect this tasks to a professional team which has the necessary resources and expertise to deliver the best software solution that fits your organisation’s needs. By outsourcing you will free up your resources to concentrate on the areas that will provide a greater return and focus where your competencies lie.

2.Costs optimisation

Having your own IT department might be extremely expensive and time consuming. An in-house team requires a lot of expenses and it will be difficult to understand if that person is the best fit for your company since your knowledge about IT and software solutions are limited. IT outsourcing let’s you focus your human resources where you need the most and control the expenses you have by paying fixed amount of fees monthly. By outsourcing you will be able to keep track and not have expenditures that pop-up from nowhere, your organisation will save on operational costs like HR, power, payroll, administrative costs, rentals and utilities.

3. Increased efficiency

IT outsourcing companies have the resources to start the project right away. Developing the same project in-house might involve weeks or months to hire the right people, train them, and provide the support they need. Companies that handle everything themselves have higher development, research, marketing, and distribution expenses, all of which will be passed on to customers. IT outsourcing will give your organisation access to world-class knowledge and experience on a continual basis. You will receive more structured methodologies, techniques, know-how and tried-and-true procedures that you didn’t consider previously or because of the limited skill set of your in-house IT team. By outsourcing IT development tasks and issues to a specialised company you can free up valuable resources and concentrate on product development, marketing, customer support, sales and other core activities of your business to develop that USP (unique selling proposition) and acquire more customers.

4. Acceleration and Competitiveness

Accelerate growth by migrating to new technologies with increased productivity, high quality and minimum downtime by outsourcing IT processes or software development to specialised companies. Technology can leverage your business that’s why if you handle this to companies with experience in outsourcing and software development they can put you on top of your industry.

5. Risk Management

Outsourcing IT tasks and development can help your business avoid functions and processes that are difficult to manage and require a specific level of attention. IT outsourcing helps you mitigate the risks without making a big impact on overall operations which will increase the productivity and efficiency.


Companies undertake IT & software development outsourcing for many reasons depending on their goals and purposes and to start such kinds of outsourcing partnerships It is very important for IT outsourcing companies if they can show good communication capabilities, quality services and solutions, technical expertise and competitive prices, not cheap prices because cheap doesn’t mean quality, so be careful when you see some cheap outsourcing offers.


At Oneest our goal is to become part of your business when doing IT outsourcing for your business, not just to deliver the product but using the agile mindset and our experience to come with innovative and intelligent solutions that will scale your business and ensure you long term growth.


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